Terms of Service
Last Updated: May 6, 2026
These Terms of Service ("Terms") govern your use of the website recevi.co and the AI phone agent services provided by Recevi LLC ("Recevi," "we," "our," or "us"). By accessing our website, contacting us, or using our services, you agree to these Terms.
SERVICES
Recevi provides AI-powered phone agent services to local service businesses. Our agents answer inbound calls, capture caller information, book appointments, and follow up with leads on behalf of our clients. Specific service deliverables, pricing, and timelines are outlined in individual client agreements.
ELIGIBILITY
You must be at least 18 years old and authorized to enter into binding agreements on behalf of your business to use our services.
CLIENT RESPONSIBILITIES
When you engage Recevi as a client, you agree to:
Provide accurate business information needed to configure your AI agent.
Comply with all applicable laws regarding telemarketing, recording consent, and consumer privacy in your jurisdiction.
Maintain compliance with carrier and platform requirements, including A2P 10DLC registration where applicable.
Notify your callers, where legally required, that calls may be answered by an AI agent and may be recorded.
SMS COMMUNICATIONS
When you or your customers provide a phone number to a Recevi-powered agent, you consent to receive transactional SMS messages such as appointment confirmations and reminders. Standard message and data rates may apply. Reply STOP to opt out of SMS at any time. Reply HELP or contact daniel@recevi.co for assistance.
ACCEPTABLE USE
You may not use our services to:
Send unsolicited marketing messages or spam.
Engage in fraudulent, deceptive, or illegal activity.
Violate any third-party rights, including privacy and intellectual property rights.
Attempt to reverse-engineer, copy, or resell our services without written permission.
PAYMENT TERMS
Service fees are billed monthly unless otherwise specified in your client agreement. Setup fees are due upon signup. Recurring fees are billed in advance. Late payments may result in service suspension. All fees are non-refundable except as required by law.
INTELLECTUAL PROPERTY
All content, software, designs, and materials on our website and within our services are owned by Recevi or our licensors. You may not reproduce, modify, or distribute our materials without our prior written consent. Content you provide remains your property, but you grant us a limited license to use it as needed to deliver our services to you.
THIRD-PARTY SERVICES
Our services integrate with third-party platforms (such as voice AI providers, telephony carriers, and scheduling tools). We are not responsible for the availability, performance, or terms of those third-party services.
DISCLAIMER OF WARRANTIES
Our services are provided "as is" and "as available." We do not guarantee that our AI agents will handle every call perfectly, that integrations will function without interruption, or that our services will meet every specific business need. We make no warranties beyond those required by law.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, Recevi is not liable for indirect, incidental, consequential, or punitive damages arising from your use of our services. Our total liability for any claim is limited to the fees you paid to Recevi in the three months preceding the claim.
TERMINATION
You may terminate your service agreement with 30 days written notice. We may terminate immediately for non-payment, breach of these Terms, or activity that risks our business or compliance status. Upon termination, you remain responsible for any outstanding fees.
GOVERNING LAW
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of laws principles. Any disputes shall be resolved in the courts of Pennsylvania.
CHANGES TO THESE TERMS
We may update these Terms at any time. The "Last Updated" date reflects the most recent revision. Continued use of our services constitutes acceptance of any changes.
CONTACT US
For questions about these Terms, contact us at:
Recevi LLC
Email: daniel@recevi.co
Website: recevi.co
